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Cash

Durham Bulls Athletic Park is a cashless facility in order to encourage fewer points of contact for fan and staff safety, while also decreasing transaction times, creating faster moving lines, and improving overall guest satisfaction. Only major credit and debit cards and pre-loaded tickets are accepted at DBAP points of sale, including the Ballpark Corner Store and all food and beverage locations.

To view all of our COVID-19 policies and guidelines, please click here.

Digital Ticketing

For the health and safety of our fans and employees, this year we will be going digital with our tickets. Staff or scanning pedestals will be able to scan your ticket without contact. To view and manage your tickets online, please click here.

To view all of our COVID-19 policies and guidelines, please click here.

Elevators

For the convenience of our PNC Triangle Club or luxury suite patrons and our guests with disabilities, the DBAP has elevators located inside the main lobby to the left of Ballpark Corner Store and also on the right-field end of the concourse.

Emergencies

Report emergencies to any Bulls' seating bowl host, security police officer or Lowes Foods Guest Services.

Lowes Foods Guest Services

Lowes Foods Guest Services is located in the main concourse, to the left of the stairways. Please go to Lowes Foods Guest Services to report lost children, inquire about lost and found items, redeem lucky number prizes, purchase advance tickets or to ask any questions that may arise while visiting the ballpark.

Face Coverings

Per local government mandates, masks are required in indoor spaces regardless of vaccination status. That includes areas such as our suites, PNC Triangle Club, and retail stores. That includes all fans and staff inside our suites and PNC Triangle Club at Durham Bulls Athletic Park. We ask and encourage non-vaccinated fans to continue wearing masks at all times when not eating or drinking. No proof of vaccination will be required, and we will rely on our fans to make the right choice for their own safety and for the safety of others around them. Other personal protective equipment (PPE) permitted in the ballpark include, but are not limited to, gloves, hand sanitizer, and wipes.

Fan Conduct

Anyone trespassing on the field, throwing anything onto the field, using abusive and/or obscene language, or those deemed intoxicated will be subject to ejection and/or prosecution. If you witness a violation of any of these policies, please contact any Bulls' employee, security officer or Lowes Foods Guest Services.

First Aid

Medical care is available at Lowes Foods Guest Services.

Foul Ball Alert

Please be aware that the ball can be hit into the seating area. Stay alert anytime you are in the seating area. If you catch a foul ball, please feel free to keep it! Also, be on the lookout, as bats are sometimes inadvertently tossed into the stands.

Health & Safety

All guests and staff members are encouraged to adhere to the following guidelines:

  • Wash hands often with soap and water in a DBAP restroom. Use of Blue Cross and Blue Shield of North Carolina hand sanitizer stations throughout the DBAP is also encouraged.
  • Maintain social distancing from all DBAP fans and staff at all times.
  • Anyone who feels sick is encouraged to stay home. Fans who may begin feeling ill while at the DBAP, may report to Lowes Foods Guests Services, or contact an EMT.

To view all of our COVID-19 policies and guidelines, please click here.

Hosts

Seating Bowl Hosts are located throughout the ballpark and are identifiable by their staff shirts. They will assist you with seating or they can help with any other questions or concerns.

Lost & Found

You may inquire about lost items or turn in found items at the Front Desk or Lowes Foods Guest Services.

Message Center

Requests for birthday announcements must be made at Lowes Foods Guest Services on game nights. A fee of $10 (cash only accepted) is charged for each birthday with all proceeds going to the Durham Bulls Youth Athletic Leagues, a 501© (3) corporation. Requests are subject to approval and availability.

Paging

The Bulls will utilize the public address paging service only in cases of extreme emergency. For emergency assistance, please report to Lowes Foods Guest Services.

Prohibited Items

  • Outside food or drink, with the exception of a sealed, clear bottle of water not exceeding one quart.
  • Alcoholic beverages
  • Weapons/fireworks
  • Items that could be projectiles
  • Bullhorns/airhorns
  • Lasers
  • Coolers of any kind
  • Anything that can obstruct a fan's view
  • Wrapped presents and/or gifts of any kind*

*Please note that if you have a planned party of any kind that includes gifts, we advise either wrapping the gift item at the DBAP after the item has been inspected or place the unboxed gift item in a gift bag. Our security staff will ask guests to open any wrapped items.

**Strollers are allowed in the stadium, and may be left at either the bottom of the 200-level sections, or top of the outfield sections when not being used.

If any of the above items are discovered at our gates, our security staff members will ask that you return these items to your vehicle or be thrown away. Prohibited items will not be stored at Lowes Foods Guest Services.

Radio

Durham Bulls games will be carried on the Bulls' flagship station, Buzz Sports Radio, which can be found on 96.5 FM in Durham and 99.3 FM in Raleigh. You can also listen to every game online at durhambulls.com and via the MiLB First Pitch app.

Re-Entry

If you need to leave the stadium and wish to return, please see the gate supervisor to receive a stamp to re-enter the stadium.

Restrooms

There are restrooms in marked locations throughout the concourse of the DBAP.

Security

There are uniformed police officers stationed inside and outside the ballpark from the time the gates open until they close. They are available for your assistance if needed.

Smoking

Smoking Areas are located in designated areas outside the Durham Bulls Athletic Park. These are the only areas where smoking is permitted. There is no smoking allowed in the seating area or the main concourse.

Souvenir Stands

The Ballpark Corner Store is located at the stadium's main entrance on the corner of Blackwell and Jackie Robinson. There is also a souvenir stand located on Jackie's Landing, adjacent Wool E. World.

Wi-Fi

Durham Bulls Athletic Park offers complimentary Wi-Fi, courtesy of Chick-Fil-A. From your available wireless networks, select our "GoBulls!" network. Open a web browser and connect to any web page. A registration form will load, simply complete it using one of the options provided and that's it...you're on your way to free Wi-Fi service at the DBAP.

Wool E. World

Wool E. World is open to the general public