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Frequently Asked Questions

How will I receive my tickets?

You can manage your digital tickets on Ticketmaster Account Manager through the Smith's Ballpark App.

What time do the ballpark gates open?

Gates into the ballpark open one hour prior to the scheduled first pitch.

Am I allowed to bring in food, beverages or coolers?

Only water in sealed, clear plastic bottles may be brought into the ballpark. No other food or beverages are permitted. All containers (such as bags, purses and backpacks) are searched at the gate.

Am I allowed to smoke in the ballpark?

There is absolutely no smoking permitted anywhere inside Smith's Ballpark. Fans may smoke outside the ballpark gates only.

I have a Concealed Firearms Permit. May I bring my gun into the stadium?

No. The Salt Lake Bees have a strict policy against bringing firearms of any type into the ballpark.

The game I had tickets for was rained out. What do I do now?

In lieu of your ticket(s) you will receive a digital voucher good for a future 2022 regular season home game per our postponement policy, found here.

I have a ticket voucher/coupon. How do I redeem it and what game(s) is it good for?

All vouchers and coupons must be redeemed online through the appropriate url provided on the voucher/coupon. Check the printed instructions on the voucher for any seat or date restrictions. Vouchers can be redeemed as far in advance as you would like or on the day of the game-but they are redeemable on a first-come, first-served basis so the sooner you do, the better your seats will be.

Do babies or small children need a ticket?

Children under the age of 2 are not required to have a ticket. Children 2 years and older require a ticket to enter. Children ages 2-12 can sign up for the Bees kids club to get discounted tickets all season long. Click here for details and to register.

What is Smith's Family Night?

Every Tuesday night at the ballpark is Smith's Family Night where you can get four tickets for $20. If you have more than four family members, each additional ticket is only $5 up to a maximum of 8 per account. Smith's Family Night also offers 50% off regular size sodas and hot dogs! Click here to purchase

What are the Bees ticket office hours?

Currently the Smith's Ballpark box office is only open on game days, opening 90 minutes prior to first pitch. To contact the ticket office, please call (801) 325-BEES.

What are the Bees front office hours?

  • During the season, the Bees front office at Smith's Ballpark will be open from 9am - 5pm, Monday-Friday and closed on weekends.

How much does it cost to park?

On gamedays, parking is $10 for cars in the lot to the north of the ballpark. You can purchase individual parking passes via www.parkwhiz.com.

How do I contact the Bees?

All mail should be addressed to:

Salt Lake Bees
77 West 1300 South
Salt Lake City, UT 84115

Our administrative office phone number is 801-350-6900, or you can email us at [email protected].

Where is Smith's Ballpark?

Smith's Ballpark is located at the intersection of West Temple and 1300 South in Salt Lake City just off of Highway I-15. Click here for a list of directions to the ballpark.

Do the Bees host birthday parties?

Absolutely! We have several options for both small groups (up to 20 people) to large groups (1000 people or more). Call 801-325-BEES for more info.

How can I get an announcement put on the scoreboard?

For a $25 donation to LHM Charities, fans receive up to 10 words on the scoreboard. To purchase an announcement, contact the Bees receptionist at 801-350-6900 at least one day prior to the game.

I want to try out for the Bees. How do I do that?

The Bees do not hold tryouts. The team is comprised of players assigned by our Major League Baseball affiliate-the Los Angeles Angels of Anaheim. The Major League Scouting Bureau conducts tryout camps around the country.

May I hand out campaign flyers, poll fans or distribute other information within the Smith's Ballpark gates?

No. The Salt Lake Bees are committed to providing a safe and enjoyable experience for all of our fans. Solicitations of any kind will not be tolerated. However, we do value the right of free speech. Citizens may exercise this right in the Smith's Ballpark parking lot. Fans who are standing in line to enter the ballpark MAY NOT be approached, and vehicles and other private property MUST NOT be touched.

Can I bring something to sit on if I buy berm seating?

Yes. Blankets, stadium seat backs and seat cushions are allowed. Camping or folding chairs are not allowed.

Can I bring my dog to the stadium?

Only service animals are allowed in Smith's Ballpark.

What are Smith Ballparks Covid19 Protocols?

Smith's Ballpark and the Bees are dedicated to following the most updated Covid-19 protocols set by the MiLB and by our local, state, and federal governments to keep our patrons and team safe. Currently, patrons are welcome in the ballpark without proof of vaccine or testing and masks are encouraged but not required.